Effective Date: November 12, 2025

At Mellow Moo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website.

1. Information We Collect
When you use our website, we may collect the following types of information:

• Personal Information: Name, email address, shipping address, and other information you provide when signing up for newsletters, placing orders, or contacting us.

• Non-Personal Information: Browser type, device information, IP address, and pages visited to help us improve our website and services.

• Cookies: We may use cookies to enhance your browsing experience and provide personalized content.

2. How We Use Your Information
We use the information we collect to:

• Process orders and deliver products.

• Respond to your inquiries and provide customer support.

• Send promotional emails, updates, and marketing materials (only if you opt-in).

• Improve our website, products, and user experience.

3. Sharing Your Information
We do not sell or rent your personal information. We may share information with:

• Service Providers: Third-party companies that help us run our website, process payments, or fulfill orders.

• Legal Requirements: When required by law or to protect the rights, property, or safety of Mellow Moo, our customers, or others.

4. Your Rights
You have the right to:

• Access and update your personal information.

• Opt-out of marketing emails at any time.

• Request deletion of your personal data, subject to legal and business obligations.

5. Security
We implement reasonable measures to protect your personal information. However, no website or internet transmission is completely secure.

6. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

7. Children’s Privacy
Our website is not intended for individuals under the age of 21. We do not knowingly collect information from minors.

8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.